Can I return my Booth unit?
We allow returns only for products that have not been assembled and are in their original condition. However, once the unit has been delivered and assembled, we regret to inform you that we cannot accept returns or provide refunds.
What happens if I need to cancel my order?
At Humble Office, we understand that circumstances can change and that's why we are happy to accommodate cancellation requests. However, any cancellations made prior to shipment will require authorization from one of our team members. A minimal cancellation fee will apply, unless otherwise agreed upon in advance. For information on the specific charges related to your order, please email us at info@humbleoffice.com.au. If you request a cancellation after the units have been shipped, a restocking fee of 25-40% may apply. Our Meeting Booths are final sale and cannot be returned or refunded after delivery and installation.
If you have any questions regarding our cancellation policy, or need to cancel your order, please don't hesitate to reach out to us at info@humbleoffice.com.au. Our cancellation policy is outlined in detail in our Terms & Conditions, which you can access for more information.